Privacy Policy

Effective date: September 1, 2026

ProClean Air Duct & Carpet Cleaning (“ProClean,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, request services, or communicate with us.

Information We Collect

We may collect information you provide to us, including your name, phone number, email address, service address, appointment details, and information about the services you request. We may also collect information submitted through website forms, phone calls, text messages, and customer-service communications.

How We Use Information

We use your information to provide and improve our services, schedule and manage appointments, communicate about requested services, respond to questions, process transactions, and maintain our business records.

Text Messaging

If you separately choose to receive text messages from ProClean, we may send appointment-related messages such as scheduling updates, service reminders, and technician-arrival notifications. Message frequency varies by appointment. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us using the information on our website.

Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-message originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the messaging services you request.

How We Share Information

We may share information with service providers that help us operate our business, such as scheduling, payment, communications, website hosting, and customer-support providers. These providers may use information only as needed to perform services for us. We may also disclose information when required by law or to protect the rights, safety, and property of ProClean, our customers, or others.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure.

Your Choices

You may request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and business-record requirements. To make a request or ask a privacy question, contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

ProClean Air Duct & Carpet Cleaning
416 E Diamond Ave
Gaithersburg, MD 20877
Email: procleanca@gmail.com